Services and Maintenance Notices
These works are intended to make sure our infrastructure as a service provider stays up-to-date with the current technologies and keeps our service robust and healthy.
Often these works happen in the background and you will not be aware of them, however, every now and again unexpected disruptions can happen, we do our best to minimise these and keep you informed.
If you have any questions about this please use our online form to submit a request to Technical Support as they will always have access to the most up-to-date information.
11/07/2020 - CFTS mail servers down for upgrade and change over
CFTS internal on-premise exchange mail servers will be migrated to Mdaemon hybrid platform.
Internal CFTS mail systems will be disrupted while we immigrated data to the new platform.
Internal mile system will unavailable between 00:00 EAT July 10th to the 12th of July we sincerely apologize for the inconvenience.
This will not affect hosting or other sites, this is purely a CFTS internal update only.
06/06/2020 - CFTS Website undergoing updates
Normal CFTS website access may be disrupted while we implement new site updates.
Service will be disrupted/unavailable between 00:00 EAT June 8th to the 10th of June we sincerely apologize for the inconvenience.
This will not affect hosting or other sites, this is purely a CFTS site cosmetic update only, the site remains up to allow easy access to user control panels.
31/05/2020 - CPANEL services disruption and workaround - Resolved
Normal control panel access may be disrupted while we implement DNSSEC
CPanel Management Service will be disrupted/unavailable between 00:00 EAT May 30th to the 3rd of June we sincerely apologize for the inconvenience.
Resolved: 01/06/2020 / 20:13h EAT
Whats is DNSSEC
DNSSEC adds another layer of security to the DNS lookup. by using digital signatures and cryptographic keys to validate the DNS responses’ authenticity. These digital signatures protect clients from various forms of attack, such as Spoofing or Man-in-the-Middle attacks.
Control Panel Access:
- https://<your domain>/cpanel
- https://<your domain>/webmail
While CFTS implements DNSSEC if you have trouble with CPanel or webmail access, please use the following direct access IP's. enter your details as you would normally do.
- https://22.214.171.124:2083 (cPanel)
- https://126.96.36.199:2096 (Webmail)
*Please note while using this access the SSL certificates will show as invalid, the connection is still encrypted but not verified.
Only the management interface is affected. All other services and domains should be unaffected.
If you feel technically inclined you can find out more below:
- DNSSEC check, ideally, all checkmarks should be green.
- About DNSSEC here.
- Can only be resolved at Tier 1 Level, as it involves domain validation above NS level, much like rDNS pointers for IP's.