Getting I.T. Right since 1994
Practical hosting, edge infrastructure, and ICT support for organisations in Uganda and East Africa that need dependable systems in real-world conditions.
Since 1994, CFTS has helped organisations build, recover, secure, and support practical ICT systems across hosting, edge infrastructure, connectivity, servers, storage, security, backup, power protection, maintenance, and day-to-day technical support.
This page provides the current routes to CFTS hosting, edge infrastructure, documentation, and support. More will be added when it is useful.
How CFTS Works
Good ICT work depends on the whole environment: people, power, network, data, security, support, documentation, and the local conditions around them. CFTS connects those pieces so a design can become something dependable in daily operation.
Core Services
CFTS helps clients choose and operate the right platform by looking at the workload, data, power, network, security, backup, and support requirements together.
Core Service Area
CFTS provides hosting and edge infrastructure for websites, e-mail, business systems, storage, backup, virtual servers, and dedicated environments. We help clients place workloads where they make sense, with the power, network, monitoring, recovery, and support model around them.
Network design, structured cabling, comms rooms, server rooms, technical power, site rollouts, commissioning, and handover.
Recovery support for enterprise storage, RAID arrays, SAS, U.2, NVMe, SSDs, backup systems, restore assistance, and practical continuity planning for critical data.
Operational support, monitoring, incident response assistance, documentation, and long-term client relationships across mixed ICT environments.
CFTS Stack
CFTS separates its service stack so clients can get to the right place without working through one overloaded system.
The public website introduces CFTS, the documentation site explains services, the support system handles requests, the Edge Portal provides access to assigned services, and the hosting platform supports day-to-day account management.
CFTS has always relied on continuity and hands-on knowledge. Many of the core team have grown with the business, carrying experience from design and installation through to troubleshooting, maintenance and service delivery.
That means clients are not only buying tools or infrastructure. They are supported by people who understand how the layers fit together, how local conditions affect reliability, and how to keep systems working over time.
This may include personal and business websites, blogs, company e-mail, small eCommerce sites, intranets, databases, SSL-secured sites, DNS-linked services, and cPanel-based hosting environments. The focus is on predictable hosting, secure mail handling, sensible support, and enough flexibility to deal with clients whose needs do not always fit neatly into a standard package.
Our approach keeps hosting simple where it should be simple, while still allowing room for migration support, backup options, managed assistance, custom service requirements, and escalation into dedicated compute or bespoke infrastructure where needed. The result is hosting that remains affordable and familiar, but is backed by people who understand the wider platform behind it.
This may include virtual servers, private application environments, file services, backup storage, recovery platforms, monitoring systems, and bespoke workloads designed around real operational needs. The focus is on stable resources, clear service boundaries, sensible growth paths, and infrastructure that can be supported properly over time.
Our approach treats compute, storage, network access, backup paths, and recovery expectations as connected parts of the same system. The result is a platform that is not only available, but understandable, maintainable, and aligned with the way the client actually needs to work.
Some services benefit from being closer to the users, sites, data, support teams, and operating conditions they depend on. That may mean hosted business systems, client-facing service access, file services, monitoring views, secure remote access, backup and recovery platforms, or bespoke infrastructure designed around real operating conditions in East Africa.
Our approach is engineering-led rather than sales-led. We look at the whole system: power, cooling, connectivity, storage, security, access, monitoring, documentation, and support. The result is infrastructure that is not only hosted locally, but understood locally, maintained locally, and supported by people who know how the pieces fit together.
In practice, that means using AI to support research, troubleshooting, documentation, scripting, review, service design, and clearer communication. It helps us move faster where speed is useful, and slow down where structure, checking, and engineering judgement matter.
The important point is that AI does not own the outcome. People do. AI helps surface options, reduce repetitive work, and improve clarity, while CFTS keeps responsibility for decisions, implementation, support, and long-term service quality.
Next Steps
Use the central contact service for support, accounts, hosting, data recovery, and project enquiries.
Contact formFind current service guidance, terms, policies, pricing references, and client-facing CFTS information.
Knowledge BaseFor hosting, edge infrastructure, managed services, and recovery work, final scope depends on the site, workload, risks, and support model.
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